P&C Billing and Collections
The effectiveness of premium billing and collection processes can dramatically impact an insurer’s bottom line and customer retention rates. Billing questions generate the highest number of customer inquiries, but traditional transaction-oriented billing systems are not designed to address customer-centric requirements. Exigen’s BillingCore provides insurers the ability to design billing and payment plans that meet the needs of today’s customers.

Exigen Edge

BillingCore provides a single view of all account-level and policy-level billing functions and information, which enables customer service staff to resolve billing issues quickly and accurately. It also allows for customer-defined billing periods and single account billing for customers with multiple policies. BillingCore puts unprecedented end-to-end process control in the hands of business users. Billing rules can be created specifically for each product. Users can also design billing plans and processes, such as pre-defined delinquency actions, that minimize uncollected earned premium exposure and write-offs.