Robert E. Nolan Company

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17746 Preston Road
Dallas, TX 75252-5736
About Robert E. Nolan Company
  • Nolan is a management consulting firm specializing in operations and technology for financial services companies. We help companies improve service, quality, and costs through process design and IT effectiveness. Our consultants are senior industry professionals with 15+ years of industry experience.
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Products by Robert E. Nolan Company
  • BPM and Process Innovation

    The Robert E. Nolan Company provides comprehensive BPM consulting services which are built upon our proven methodologies. Our services include process design, business and technology requirements, business/technology integration, and measurement design. In addition, we help companies select and... Read more
  • CRM Consulting Services

    Measurable benefits are difficult to find in many CRM initiatives. The Nolan approach to CRM is different: we deliver measurable business results. With an emphasis on customers and service process integration, Nolan can help you focus your operations to serve customers on their terms. Our... Read more
  • Contact Centers

    In today’s service-driven business climate, your contact center must operate like a finely-tuned machine. Maximizing contact center productivity while providing customers with responsive, accurate service is critical. Accomplishing this requires balancing the demands of incoming calls with... Read more