4Sight Business Intelligence

White Papers for Insurance Technology

  • Disruption in the Employee Benefits Market: An Opportunity for Enterprise Transformation?By

    FINEOS believes insurers have an opportunity to leverage major market changes and stresses to take a pragmatic approach to process and technology change in the back office, enabling better customer service levels, more flexible product options and ultimately better brand presence with...
  • 10 Critical Rules for Effective Document ManagementBy

    Finding effective solutions for managing business data is one of the biggest obstacles businesses encounter in reducing costs, improving service, increasing productivity, and meeting regulatory requirements. Companies around the world have realized that manual and...
  • Achieving the Ultimate 360° Insurance Experience: Gaining New Vision & New Value in the Digital EraBy

    Improving the customer experience is vitally important to building business in a modern, digital world. This white paper from analyst firm Strategy Meets Action (SMA) presents the firm's research and recommendations on achieving the Ultimate 360⁰ Insurance Experience for staff and customers, and...
  • An ECM Insider's Guide - 7 Factors for SuccessBy

    Replacing paper-based processes with digital document management (also called enterprise content management, or ECM) offers a host of efficiency and cost-reduction benefits for your organization. As with any large technology initiative, taking full advantage of those benefits is only possible...
  • Data-Powered Underwriting Survey ResultsBy

    How are carriers using data and analytics to improve underwriting today? What are their greatest challenges? And what benefits will data and analytics provide? FirstBest surveyed underwriters and other key stakeholders to better understand their drivers, challenges, and strategies.
  • Build vs. Buy: Why Sharepoint Doesn’t Meet Document Control Demands for Quality and ComplianceBy

    Although SharePoint provides features that you can use to build out your own rudimentary document management system, the costs of programming and IT support, maintenance and training as well as the possible legal ramifications due to the lack of verifiable audit trail make using SharePoint or...
  • Adverse Selection Warning Signs: How to avoid being negatively impacted by the competition.By

    Learn how to avoid being negatively impacted by the competition by identifying the common warning signs that you are being adversely selected. With more companies using predictive analytics, this topic is growing in importance. Recently, Dowling & Partners Securities, LLC, released a special...
  • 12 Ways to Know If Your System Is Truly AdaptiveBy

    Understand the importance of adaptive P&C insurance systems – and the 12 criteria required to be truly adaptive.
  • Client Case Study: Berkshire Hathaway Homestate CompaniesBy

    Today, many insurance companies are looking to replace outdated claims systems with newer, more modern technology. Berkshire Hathaway Homestate Companies (BHHC), a group of six regional insurance carriers, did just that. They replaced two older claim systems—that required expensive workarounds...
  • A Business Case for a Modern Claims System: Leaving a Legacy of Problems BehindBy

    In the age of technical innovations, insurers are scrambling to not be left behind. Those insurers that turn their attention to claims management can gain competitive advantages through business process automation and flexibility, cost savings, and improved customer service and retention. By...
  • Green Information Technology Makes the ROI Grade with Web-Savvy Document Capture SystemsBy

    Enterprise content and document management (ECM)systems have long offered the ability to realize quantifiable business benefits, efficiencies, and savings. If your goal is “Green IT,” you should know that ECM systems can support corporate-wide environmental initiatives while positively impacting...
  • Making Strategic and Wise Investments for Policy Administration & Other SystemsBy

    By Deborah Smallwood, principal with the consultancy Strategy Meets Action (SMA). This research paper covers SMA's framework for the breadth of technology functions that an insurance company needs and how today's technology enables a range of options from one-vendor-for-each-function...